My New Avatar, By Chris Brogan

Chris Brogan is one of the most convivial fellows I have ever met. I have barely spoken to the man, but he exudes positivity to an extent that you want to be near him. I do not know what he does exactly. He is some kind of social media expert. No, not this kind of social media expert.

No, not that kind of “social media expert”. He is a talented and wonderful person. I write this based on his blog, which I have read sporadically for the last year and a half. I recommend it highly. Anyway, Chris took this photo of me at the Enterprise 2.0 conference and I want to give him credit as I have now made it my (gr)avatar. Thanks Chris!!

Aaron Roe Fulkerson

ITT Certificate Of Social Media Expertism

Awesome! Learn how to leverage the word of mouth passionate grass roots landscape of 2.0. I’ve registered. Have you!? This is from DamienH. Titter titter…. :-) Obviously this extends my previous Social Media Expert post.

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Social Media Expert

Damien Howley created this image in jest:

The proliferation of social media “experts” amuses me too. Evidently if a person has registered accounts at Facebook, LinkedIn, Twitter, WordPress, etc…, and records videos of oneself this makes them an expert in social media. Yay! Well, no. Actually, this makes you a software user. Gold star!

Are you really an expert in social media? How does one know? Here are some indicators:

  1. You have successfully launched, at least, one product employing primarily, or entirely, Internet tools.
  2. You created global appeal for this product.
  3. You did this with little to no budget for advertising, marketing and PR.
  4. You’ve launched and nurtured, at least, a few online communities to success. Success can come in a couple forms. Success doesn’t necessarily mean the community has upwards of thousand or tens of thousands in daily unique visits; although, this is a pretty clear indication you did well. An alternative indicator of success to the aforementioned site traffic metric is that the community captured a significant percentage of the overall population of given interest group. Basically, you’ve got to be in the top couple, which for some interest groups could be small.
  5. If the previous metric you selected for success was traffic then it is the case the traffic is 75%+ organic. Store bought stumbles or huge ad budgets don’t count.

Bonus:

  1. Traditional media and publishers consult you on product and site launches.
  2. You know the meaning of hyperlocal and understand what’s meant by “faces and names”.
  3. You are a regular listener of “On The Media” (I love plugging OTM :)

Factors that do not indicate you are an “expert” in social media:

  1. Saying you are a social media expert.
  2. Again, using social software tools doesn’t make you an expert any more than driving a car makes you an automotive expert.
  3. Having hundreds or thousands of followers on Twitter, Facebook and other social sites. This likely means you’re, at least,  a mildly attractive female or that you are someone others  want something from and it’s a near certainty it is not your wisdom of monetizing online social and media tools.

If you’re still wondering if you or someone you know is a social media expert watch this video:

MindTouch Blog: Evolution of Social Media To Enterprise

I authored a substantive article on the evolution of consumer social media tools into new enterprise software tools at the MindTouch blog. I put some sweat into this one. Give it a read.

Enterprise SilosThere can be no doubt that one of the hottest spaces in enterprise software today is collaboration. It’s no surprise collaboration is getting a lot of interest. The old metaphors for capturing, authoring and sharing information are stale and inefficient. As such, there is a lot of room for achieving productivity improvements through improved user experience. This has been true for all software, but especially so in the enterprise software space where collaboration is essential to daily operation and where every ounce of productivity translates into big dollars.

In the last several years a software renaissance has been taking place in the consumer space that has begun seeping into, and benefiting, business and enterprise systems. The innovation in software during this renaissance, more commonly referred to as Web 2.0, has been almost entirely about improving user experience metaphors. AJAX, new social metaphors, lessening of the file/file system metaphor, making structure implicit rather than explicit and just generally simplifying user interfaces are all trends evidenced in this new wave of software. While most pundits think “Web 2.0” has been about making the Web participatory, enabling social connectedness and conversations these are but side effects of the improved ease of use and increased stickiness (fun of use) software has experienced.

via MindTouch, Inc Blog: Full Article.

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Google Profile – Social Capital

I was trying to find my Google social profile tonight. Side note: It’s a shame how Google killed Ringside Networks. It would have been nice to have this all open source. Yes, that was a little evil. Anyway, I couldn’t find my Google profile anywhere. Were it not for a Brogan post that provided “a link to your profile here” I may have just given up.

Google profile

In Brogan’s post he makes an interesting point that I had already suspected. In fact, this is why I was looking for my social profile. You see, when one uses any Google property, let’s say to write a review for a business, your social profile is linked to from your review, comment, whatever… This has the benefit of carrying some social capital a person, or company, can benefit from. As Brogan points out, you should tidy up your profile.

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New Media douchebag, YAAY!

  1. Don’t do real work
  2. Talk, type, tag, text & twitter
  3. Hate a lot of stuff
  4. Celebrate other douchebags

Yaaaay!!

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WebVentures

I spent the first half of this week at the Dow Jones WebVentures conference in San Mateo. Ken Liu, the CEO Steve and I brought in November, presented in two sessions and I ran a booth. The booth was a good buy for us. The cost was very reasonable, there was a total of five exhibitors, and we were the only exhibitor worth talking to. No offense to the others, but they were just not interesting to the conference goers. There was an executive recruitment firm, a law firm, a financial services firm, and some booth that just had a TV playing. Seriously, someone setup a table, a tv, and hit play. Not one person even bothered looking at it. I have no idea what the company did, I can’t remember the name of the company, nor do I care to. Equally strange was the person manning the law firm’s booth. She literally barricaded herself behind with a large retractable upright banner, a table, and other things. You couldn’t even see her because she was behind the banner, behind the table, and her nose was buried in some reading material. Not exactly someone you would want to talk to even if you did see her. She may as well have setup a TV and hit play. It likely would have been more effective. Why even bother? Clearly we were a hit in this crowd.

There was a lot of interest in our newest product. With this we’re helping online publishers, media, newspapers to create and steer quality user generated content and weave it into their editorial content. In short we’re giving traditional online media companies the ability to have a social media initiative that they can have a reasonable level of control over. This provides stickiness, freshness of content, authenticity, and most importantly: inventory. It’s interesting stuff. The industry is desperate for this. We’ve began developing this product because we’ve been approached several times by media companies that have asked us for exactly this. We’re getting a lot of traction in the industry and we got a lot of traction at WebVentures.

While at WebVentures I met some interesting people and I learned about some interesting companies and lots of very uninteresting ones. The companies I found interesting included: BigTribe (which is begging for a wiki), Dapper, Mashery, and Multiply. Mashery was started by Oren who shared a table with me at DemoFall. He happened to be present when I made a total ass of myself. For the record, my nerves got the better of me when the panelist couldn’t hear me and I misunderstood this. No Marc Orchant ;-) I wasn’t being arrogant. To the contrary. Anyway, have you heard of Multiply? Neither had I. I ended up at the same table during the cocktail hour with Multiply’s Founder and CEO, Peter. He’s a really nice guy. Interesting fact about Peter: he was user #56 on Slashdot. Turns out Multiply has 4 Million registered users, 13 Million visitors monthly and 1 BILLION page views monthly! EGAD, And I’ve never heard of this company…odd. Peter was fun to chat with. We shared drinks and conversation for a couple hours. I pushed Peter on adopting OpenID and he had a very logical and disappointing response. His point was that OpenID, currently, is only interesting to smaller, up and coming, companies. For companies with medium to large sized communities there is a disincentive to consuming OpenID. Sure they’ll merrily be a provider, but why should they make it easy for their community to be mobile?

In many of the panels at this event there was much todo about many of the traditional walled garden social networking sites. I am convinced when identity becomes distributed and mobile these walled gardens will cease to exist. We the users will own the nexus of our relationships with others, the content we’ve created, the content we read regularly, and how we define ourselves. This nexus can also help us define how our content can be consumed and by whom. Will we need the old walled garden model? How will they adapt?

I ran into Dave Hersh from Jive again. I was on a panel with him at Community 2.0. He’s a bright guy and fun to speak with. I also met Isaac Garcia the CEO and Co-Founder of Central Desktop. He too seemed to be an intelligent and friendly fellow. I enjoyed speaking with him and we did so at length. He was as open about his business as I’ve always been with mine. The biggest surprise that came out of Isaac’s and my conversation was that he was as confused by the folks at Dynamo with respect to the Wiki.com domain as everyone else was. Wild stuff.

In conclusion, WebVentures was a successful and rewarding event. I even enjoyed it. I don’t know why this surprises me. Maybe I’ve just become accustomed to and fond of geeky events like the upcoming Etech that I’m attending.